About
I’m passionate about systems, support, and people. I bring a mix of technical support, HR knowledge, and programming skills, with hands-on experience in help desk operations, ticketing systems, and HR internship work at Amazon CHA1.
Skills
Help Desk & Tech Support
Human Resources Knowledge
Ticketing Systems
Telecommunication
Microsoft Office
Python Programming
Typing
Team Collaboration
Experience
Technology Support Technician — UTEP
- Help desk, online chat, and telecommunication support.
- Managed ticketing systems and printing services.
Outlier AI Evaluator — Remote
- Analyzed and critiqued AI model responses.
- Created prompts and evaluation questions.
HR Intern — Amazon CHA1
- Supported Amazon associates with HR inquiries.
- Partnered with leadership on communication frameworks.
- Worked on building-wide communication and audit projects.
Contact
Email: angeltrevizo@yahoo.com
Phone: 915-246-7699